{"id":1344,"date":"2026-11-05T02:11:57","date_gmt":"2026-11-05T02:11:57","guid":{"rendered":"https:\/\/eresto.id\/?page_id=1344"},"modified":"2026-11-05T03:54:47","modified_gmt":"2026-11-05T03:54:47","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/eresto.id\/?page_id=1344","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1344\" class=\"elementor elementor-1344\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8967804 e-flex e-con-boxed e-con e-parent\" data-id=\"8967804\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b803a99 elementor-widget elementor-widget-text-editor\" data-id=\"b803a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>eResto \u2013 Enterprise Resource Planning System<\/h2><p><strong>Effective Date:<\/strong> November 5, 2026<br \/><strong>Last Updated:<\/strong> November 5, 2026<br \/><strong>Platform:<\/strong> eResto ERP<br \/><strong>Company:<\/strong> [Company \/ Legal Entity Name]<br \/><strong>Website:<\/strong> [Official Website URL]<br \/><strong>Contact Email:<\/strong> [Official Contact Email]<\/p><div><hr \/><\/div><h2>1. Introduction<\/h2><p>Welcome to <strong>eResto<\/strong>, an Enterprise Resource Planning (ERP) platform designed to help businesses manage, integrate, and optimize their operational activities through a centralized digital system.<\/p><p>At eResto, we recognize that privacy, data protection, and information security are essential to maintaining the trust of our users and business partners.<\/p><p>This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information and business data when you access or use our platform and related services.<\/p><p>By accessing or using eResto, you acknowledge that you have read and understood this Privacy Policy.<\/p><h2>2. Scope of This Privacy Policy<\/h2><p>This Privacy Policy applies to all individuals and organizations that access or use eResto, including:<\/p><ul><li><p>Business owners and company representatives.<\/p><\/li><li><p>System administrators.<\/p><\/li><li><p>Managers and supervisors.<\/p><\/li><li><p>Cashiers and operational staff.<\/p><\/li><li><p>Employees and authorized personnel.<\/p><\/li><li><p>Customers whose information is processed through the platform.<\/p><\/li><li><p>Suppliers, vendors, and other business partners.<\/p><\/li><\/ul><p>This policy covers all eResto services and features, including its web application, administrative dashboard, Point of Sale (POS) system, and other integrated services.<\/p><h2>3. Information We Collect<\/h2><p>To provide and improve our services, eResto may collect and process the following categories of information.<\/p><h3>3.1 User Information<\/h3><p>We may collect personal information such as:<\/p><ul><li><p>Full name.<\/p><\/li><li><p>Email address.<\/p><\/li><li><p>Phone number.<\/p><\/li><li><p>Username.<\/p><\/li><li><p>User profile information.<\/p><\/li><li><p>Job title and organizational role.<\/p><\/li><\/ul><h3>3.2 Business and Company Information<\/h3><p>Information related to business operations may include:<\/p><ul><li><p>Company or business name.<\/p><\/li><li><p>Branch and outlet information.<\/p><\/li><li><p>Business addresses.<\/p><\/li><li><p>Department and division information.<\/p><\/li><li><p>Operational records.<\/p><\/li><li><p>Supplier and vendor information.<\/p><\/li><li><p>Product and service information.<\/p><\/li><\/ul><h3>3.3 Transaction and Financial Information<\/h3><p>When using eResto&#8217;s business management features, the platform may process:<\/p><ul><li><p>Sales and purchase transactions.<\/p><\/li><li><p>Transaction histories.<\/p><\/li><li><p>Payment information and records.<\/p><\/li><li><p>Accounts receivable and payable.<\/p><\/li><li><p>Tax and service charge information.<\/p><\/li><li><p>Revenue and expense records.<\/p><\/li><li><p>Financial reports and reconciliation data.<\/p><\/li><\/ul><h3>3.4 Customer Information<\/h3><p>Information about customers entered into the platform may include:<\/p><ul><li><p>Customer names.<\/p><\/li><li><p>Phone numbers.<\/p><\/li><li><p>Email addresses.<\/p><\/li><li><p>Billing and delivery addresses.<\/p><\/li><li><p>Transaction histories.<\/p><\/li><li><p>Customer preferences and service-related information.<\/p><\/li><\/ul><h3>3.5 Employee Information<\/h3><p>To support workforce and operational management, eResto may process:<\/p><ul><li><p>Employee names.<\/p><\/li><li><p>Contact information.<\/p><\/li><li><p>Job positions and departments.<\/p><\/li><li><p>User permissions and access privileges.<\/p><\/li><li><p>System activity records.<\/p><\/li><li><p>Attendance and employment-related information, where applicable.<\/p><\/li><\/ul><h3>3.6 Technical and Usage Information<\/h3><p>We may automatically collect certain technical information, including:<\/p><ul><li><p>IP addresses.<\/p><\/li><li><p>Device information.<\/p><\/li><li><p>Operating system details.<\/p><\/li><li><p>Browser types and versions.<\/p><\/li><li><p>Access timestamps.<\/p><\/li><li><p>System and application logs.<\/p><\/li><li><p>Authentication and security records.<\/p><\/li><li><p>Diagnostic and performance information.<\/p><\/li><\/ul><h2>4. How We Use Your Information<\/h2><p>The information collected through eResto may be used for the following purposes:<\/p><ol start=\"1\"><li><p>To provide, operate, and maintain the eResto platform.<\/p><\/li><li><p>To manage user accounts, authentication, and access permissions.<\/p><\/li><li><p>To process sales, purchases, and payment transactions.<\/p><\/li><li><p>To manage inventory, stock movements, and product distribution.<\/p><\/li><li><p>To support customer, supplier, and employee management.<\/p><\/li><li><p>To generate operational, financial, and business performance reports.<\/p><\/li><li><p>To improve platform functionality, reliability, and performance.<\/p><\/li><li><p>To detect, prevent, and investigate suspicious or unauthorized activities.<\/p><\/li><li><p>To provide customer support and technical assistance.<\/p><\/li><li><p>To comply with applicable legal and regulatory obligations.<\/p><\/li><\/ol><p>We will not process personal information for purposes that are incompatible with the purposes for which it was collected, unless permitted by applicable law.<\/p><h2>5. Legal Basis for Processing<\/h2><p>We process personal information based on applicable lawful grounds, which may include:<\/p><ul><li><p>Your consent.<\/p><\/li><li><p>The performance of a contract or the provision of requested services.<\/p><\/li><li><p>Compliance with applicable legal obligations.<\/p><\/li><li><p>Legitimate interests, where permitted by law and subject to the rights of data subjects.<\/p><\/li><li><p>Other lawful grounds recognized under applicable data protection regulations.<\/p><\/li><\/ul><h2>6. Data Storage and Security<\/h2><p>eResto implements appropriate technical and organizational measures designed to protect information against:<\/p><ul><li><p>Unauthorized access.<\/p><\/li><li><p>Unauthorized use or disclosure.<\/p><\/li><li><p>Data alteration or manipulation.<\/p><\/li><li><p>Accidental loss or destruction.<\/p><\/li><li><p>Cyberattacks and other malicious activities.<\/p><\/li><\/ul><p>Our security measures may include:<\/p><ol start=\"1\"><li><p>Authentication mechanisms and role-based access control.<\/p><\/li><li><p>Encrypted connections using HTTPS\/SSL.<\/p><\/li><li><p>Secure server and database infrastructure.<\/p><\/li><li><p>System activity monitoring and audit logging.<\/p><\/li><li><p>Regular data backup procedures.<\/p><\/li><li><p>Access restrictions based on operational requirements.<\/p><\/li><\/ol><p>While we take reasonable measures to protect information, no electronic storage or transmission system can be guaranteed to be completely secure.<\/p><h2>7. Information Sharing and Disclosure<\/h2><p>eResto does not sell or rent users&#8217; personal information to third parties.<\/p><p>However, information may be shared with authorized third parties when necessary to provide our services or fulfill legitimate purposes.<\/p><h3>7.1 Infrastructure and Technology Providers<\/h3><p>We may work with service providers that support our platform, including:<\/p><ul><li><p>Hosting and cloud infrastructure providers.<\/p><\/li><li><p>Database and storage providers.<\/p><\/li><li><p>Information security providers.<\/p><\/li><li><p>Email and notification service providers.<\/p><\/li><\/ul><h3>7.2 Third-Party Service Integrations<\/h3><p>When users enable third-party integrations, relevant information may be processed by external service providers, including:<\/p><ul><li><p>Payment gateway providers.<\/p><\/li><li><p>Tax and accounting services.<\/p><\/li><li><p>Communication and messaging services.<\/p><\/li><li><p>Analytics providers.<\/p><\/li><li><p>Other business software integrations.<\/p><\/li><\/ul><h3>7.3 Legal and Regulatory Requirements<\/h3><p>We may disclose information when required by applicable laws, court orders, or lawful requests from authorized government authorities.<\/p><p>All information sharing will be limited to what is reasonably necessary and permitted under applicable laws.<\/p><h2>8. User Rights and Responsibilities<\/h2><p>Users have rights regarding their personal information, subject to applicable data protection laws.<\/p><p>These rights may include:<\/p><ul><li><p>The right to obtain information about personal data processing.<\/p><\/li><li><p>The right to access and obtain copies of personal information.<\/p><\/li><li><p>The right to request correction of inaccurate or incomplete information.<\/p><\/li><li><p>The right to request deletion or destruction of personal information, where legally permitted.<\/p><\/li><li><p>The right to withdraw consent where processing is based on consent.<\/p><\/li><li><p>The right to object to certain processing activities.<\/p><\/li><li><p>The right to submit complaints regarding personal data processing.<\/p><\/li><\/ul><p>Users are also responsible for:<\/p><ol start=\"1\"><li><p>Maintaining the confidentiality of their usernames and passwords.<\/p><\/li><li><p>Preventing unauthorized access to their accounts.<\/p><\/li><li><p>Ensuring that information entered into the platform is collected and processed lawfully.<\/p><\/li><li><p>Managing employee access permissions appropriately.<\/p><\/li><li><p>Reporting suspicious activities or suspected data breaches to eResto.<\/p><\/li><\/ol><h2>9. Business Customer Data Responsibilities<\/h2><p>eResto allows businesses to store and manage personal information relating to their customers, employees, suppliers, and other business contacts.<\/p><p>In such cases, the business customer is responsible for ensuring that the collection and processing of personal information through the platform complies with applicable data protection laws.<\/p><p>eResto processes such information to provide its services in accordance with applicable service agreements, customer instructions, and configured platform settings.<\/p><p>The respective roles of each party as a Personal Data Controller or Personal Data Processor will depend on their actual functions and responsibilities in the relevant data processing activities.<\/p><h2>10. Data Retention and Deletion<\/h2><p>We retain information only for as long as reasonably necessary to:<\/p><ul><li><p>Provide and maintain eResto services.<\/p><\/li><li><p>Fulfill contractual obligations.<\/p><\/li><li><p>Support legitimate business and operational requirements.<\/p><\/li><li><p>Comply with applicable legal and regulatory retention requirements.<\/p><\/li><li><p>Resolve disputes and maintain legitimate audit records.<\/p><\/li><\/ul><p>When information is no longer required, it may be deleted, destroyed, or anonymized in accordance with our retention policies and applicable laws.<\/p><p>Users may submit data deletion requests through our official contact channels, subject to applicable legal obligations and legitimate retention requirements.<\/p><h2>11. Cookies and Tracking Technologies<\/h2><p>eResto may use cookies and similar technologies to support the functionality and performance of the platform.<\/p><p>These technologies may be used to:<\/p><ul><li><p>Maintain user login sessions.<\/p><\/li><li><p>Remember user preferences.<\/p><\/li><li><p>Improve application usability.<\/p><\/li><li><p>Monitor application performance and stability.<\/p><\/li><li><p>Support platform security.<\/p><\/li><\/ul><p>Users may manage cookie preferences through their browser settings. However, disabling certain cookies may affect the functionality of some eResto services.<\/p><h2>12. International Data Transfers<\/h2><p>If eResto uses infrastructure or service providers located outside Indonesia, personal information may be processed or transferred internationally.<\/p><p>Any international transfer of personal information will be conducted in accordance with applicable data protection laws and relevant requirements concerning adequate protection and lawful international data transfers.<\/p><h2>13. Data Security Incidents<\/h2><p>In the event of a personal data security incident, eResto will take appropriate measures to investigate, mitigate, and address the incident.<\/p><p>Where required by applicable law, we will notify affected parties and relevant authorities within the legally prescribed timeframe.<\/p><p>We are committed to handling security incidents responsibly and transparently.<\/p><h2>14. Changes to This Privacy Policy<\/h2><p>eResto reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.<\/p><p>Any updates will be published through our official website or platform.<\/p><p>Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is handled.<\/p><h2>15. Contact Information<\/h2><p>If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us through the following channels:<\/p><p><strong>Platform:<\/strong> eResto ERP<br \/><strong>Company:<\/strong> [Company \/ Legal Entity Name]<br \/><strong>Email:<\/strong> [<a href=\"mailto:privacy@yourdomain.com\">privacy@yourdomain.com<\/a>]<br \/><strong>Website:<\/strong> [<a href=\"https:\/\/yourdomain.com\/\">https:\/\/yourdomain.com<\/a>]<br \/><strong>Address:<\/strong> [Company Registered Address]<\/p><p>We will review and respond to inquiries and requests in accordance with our internal procedures and applicable legal requirements.<\/p><h2>16. Acknowledgment<\/h2><p>By accessing or using eResto, you acknowledge that you have read and understood this Privacy Policy.<\/p><p>Personal information will be processed based on applicable lawful grounds and in accordance with the terms described in this policy and relevant data protection regulations.<\/p><div><hr \/><\/div><p><strong>eResto \u2013 Integrated Business Management System<\/strong><\/p><p><em>Manage Your Business. Control Your Operations. Grow with Confidence.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>eResto \u2013 Enterprise Resource Planning System Effective Date: November 5, 2026Last Updated: November 5, 2026Platform: eResto ERPCompany: [Company \/ Legal Entity Name]Website: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1344","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eresto.id\/index.php?rest_route=\/wp\/v2\/pages\/1344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eresto.id\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eresto.id\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eresto.id\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eresto.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1344"}],"version-history":[{"count":7,"href":"https:\/\/eresto.id\/index.php?rest_route=\/wp\/v2\/pages\/1344\/revisions"}],"predecessor-version":[{"id":1357,"href":"https:\/\/eresto.id\/index.php?rest_route=\/wp\/v2\/pages\/1344\/revisions\/1357"}],"wp:attachment":[{"href":"https:\/\/eresto.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}